From the moment a project starts, prior to project acceptance, our team follows strict protocol. It begins with confirming your User Requirements (URS) or, in some cases, helping develop them. The team is then brought together to define the scope of work, research every aspect of your plant (site, feedwater, etc.) and make recommendations.
As the project moves forward, our documented system guides every step from design and development planning to control of design and development changes. It is this systematic attention to every detail that ensures all customer specifications and applicable statutory codes and regulatory requirements are met.
For every project, Engineering is responsible for planning the design. Engineering establishes a design plan by identifying design activities and assigning responsibilities for the design tasks. This planning includes:
Engineering identifies, documents and reviews for accuracy all design inputs and outputs. All design output is approved by Engineering.
Sources for design input include customer specifications, contractual requirements, applicable statutory and regulatory requirements, design review minutes, and any other applicable documents.
Output data is generated throughout the life of the project, from initiation through customer acceptance. This data documents the final configuration of the end item. Our process for making sure that design output meets all requirements includes:
Based on the design plan, Engineering conducts all design reviews. An initial design review is conducted at the beginning of each project with subsequent reviews scheduled as needed. Participants at each design review includes representatives from the appropriate organizational functions. As required, representatives of the customer or regulatory authority may participate in design reviews. All results of design review meetings are recorded with applicable actions assigned.
Design verification is planned, performed and documented to ensure that the design development outputs have satisfied the design and development input requirements.
Design verification includes the following:
Design validation is performed after successful completion of design verification and documented to ensure that the product conforms to design output. Design validation is normally performed on the final product but may be necessary in earlier stages prior to product completion. Our Validation Technician inspects project development and completes all specific validation records. All test data is collected and certified by our Engineering Department and included with the validation records.
MECO System Procedures and Engineering Operating Instructions define the process for identifying, recording, verifying, validating and approving design changes. Design changes are initiated via Engineering Change Orders (ECO). If applicable, the review of the design and development changes includes an evaluation of the effect of the changes on constituent parts and delivered products. All ECOs are approved by authorized Engineering Personnel.
Electronic notifications of ECOs are issued to applicable functional departments such as Drafting, Manufacturing and Quality. If the ECO impacts drawings currently released to Production, Manufacturing Drawing Control will issue the ECO to the shop floor along with any revised drawings, work orders and bills of material. All outdated drawings, work orders and bills of material are removed from the shop floor.
All records for ECOs are maintained electronically in our ManFact System.
MECO understands the importance of providing our customers with the parts and services required to maintain systems operating at optimum capacity. Our online service center - MECO MASTERsupport™ -is a good example of that. It enables you to monitor your system remotely, place orders, access service records and view your system's manuals when it's convenient for you. Anytime. Anywhere.
With a simple point and click, our entire parts inventory is available to you. Through the online service center, you also get real-time access to invoices, orders, shipping status, system manuals and service trip reports. Everything you need to know to effectively manage and maintain your treatment plant is right at your fingertips.
It's another example of MECO's commitment to providing the highest quality spare parts and cost effective support throughout the life-cycle of the product.