MECO - A worldwide leader in water purification

For every water system, efficiency is paramount. Minimizing the amount of downtime for a machine is a key concern for any company's management. That's where our tech support group can help.

Our Tech Support Services.

MECO provides a wide variety of tech support services that will keep your purification and desalination equipment performing at its best. This includes:

• Equipment Installation Assistance
• Start-up/Commissioning
• Operator Training
• Troubleshooting
• Instrument Calibration
• Repair Services
• System Evaluations
• Programmable Logic Control (PLC) Assistance
• Retrofit Assistance
• System Cleaning

From answering a technical question over the phone to immediately dispatching a service representative to your location, MECO's support team will always be swift and responsive.

The Comfort of a Service Agreement.

Peace of mind. That's what you gain with a service agreement from MECO. You know that a world leader in water purification has its finger on the pulse of your system. Our staff ensures your equipment is operating at its optimal capacity and that potential problems are detected and resolved before it leads to unscheduled downtime.

While MECO offers three categories of service agreements, yours will be customized specifically to your exact requirements.

Operation/Maintenance

We provide personnel and perform all routine operations and maintenance functions.

Preventative Maintenance

We will periodically visit the site to evaluate plant performance, perform system preventive maintenance activities and provide operator training.

General Service

We visit the site at your request to review operation and maintenance activities, assist in any necessary preventive maintenance and repair activities, evaluate unit performance and provide operator training.

Contacting us is Easy.

Technical support is all about access. At MECO, we've built a communications network that makes it quick and easy to contact support personnel.

Electronic Messaging

This service enables us to provide immediate notification of any MECO service-related items, product upgrade opportunities, upcoming training seminars or general equipment maintenance notifications.

MASTERSupport™ Online Service Center

Through MASTERSupport™, a simple point and click is all it takes to effectively manage and maintain your treatment plant. You can order parts, as well as get real-time access to invoices, orders, shipping status and maintenance records.

Customer Service Hotline

Need to speak with someone. No problem. Our Toll Free number (1-800-421-1798) will connect you to a member of our knowledgeable tech support staff.

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