As MECO, Water Works, and Newterra transition to Grundfos, we understand customers, partners, suppliers, and other stakeholders may have questions. This FAQ provides information about what this transition means and what you can expect moving forward.
MECO, Water Works, and Newterra are transitioning to Grundfos as part of the continued integration of Grundfos’ water treatment businesses. This transition brings together MECO, Water Works, Newterra, and Grundfos under a unified organization, creating a stronger platform to serve customers across a wide range of industries and applications.
This transition creates an integrated water treatment organization with expanded expertise, technologies, manufacturing capabilities, and service resources. By bringing these businesses together, we can better support customers across the entire water lifecycle while providing access to a broader portfolio of solutions and technical expertise.
No. Your existing sales, service, project management, and support contacts will remain the same.
The implementation is different by country:
United States: The transition is primarily a branding change using d/b/a (Doing Business As) names. Existing legal entities remain unchanged.
Canada: Newterra Ltd. has officially changed its corporate name to Grundfos Water Treatment Canada Ltd. This is a legal entity name change, and customers, suppliers, and partners may be asked to update their records and future business documentation accordingly.
No. Existing projects, orders, service agreements, and support activities will continue as normal.
No. Existing product offerings and services remain unchanged as part of this transition.
No. This transition does not affect product quality, manufacturing processes, engineering standards, or performance expectations.
Yes. Customers may begin seeing the Grundfos brand and applicable Grundfos Water Treatment Americas d/b/a names appear on quotations, proposals, invoices, purchase orders, websites, marketing materials, and other business communications. These updates are part of the broader transition and will be implemented over time.
No. Changes to banking arrangements are planned unless otherwise communicated.
Yes. The MECO and Newterra websites will be consolidated into the Grundfos website over the coming months. Newterra and MECO email addresses will also transition to Grundfos email addresses as part of this process.
To ensure a seamless experience, existing website URLs and email addresses will be automatically redirected during the transition. Customers will continue to be able to access the appropriate webpages and communicate with their contacts without interruption. Any changes that may impact customers will be communicated in advance.
No immediate changes are planned to manufacturing operations or customer support locations as part of this transition.
No. Physical locations and day-to-day operations remain unchanged as part of this transition.
No. Existing supplier relationships and business processes will continue as normal unless otherwise communicated.
Customers gain access to expanded engineering expertise, manufacturing capabilities, service resources, and water treatment technologies through the combined strengths of MECO, Water Works, Newterra, and Grundfos. The transition creates a stronger organization capable of supporting customers with broader capabilities while maintaining the trusted relationships and support they rely on today.
Customers will begin seeing the Grundfos brand across communications, documentation, digital platforms, and business materials beginning in August, with implementation occurring over time.
At this stage, the transition is beginning in the United States and Canada. Similar changes for legacy MECO operations in Ireland and Singapore are expected to occur in the future.
Please contact your usual representative. Our team remains committed to supporting you throughout this transition and beyond.
The following d/b/a names will be used:
No. The legal entities are not changing. The d/b/a registrations are being used for branding and market alignment purposes only.
No. Tax registration numbers remain unchanged unless otherwise communicated.
No. Existing legal entities, tax IDs, contracts, and business processes remain unchanged.
No. This transition does not impact validation of documentation, quality management systems, supplier qualification support, regulatory compliance support, or any product certifications. Customers operating in regulated environments can continue to rely on the same quality standards and support they receive today.
No. Existing purchasing, invoicing, billing, and payment processes remain unchanged.
Existing contracts, agreements, warranties, and service commitments remain unchanged.
Yes. Because the company name has changed from Newterra Ltd. to Grundfos Water Treatment Canada Ltd., customers, suppliers, and partners should update their records and future business documentation. As part of the rebranding transition, our Canadian entity will operate under the d/b/a (doing business as) name Newterra while the transition is underway.
Because Newterra Ltd. has legally changed its name to Grundfos Water Treatment Canada Ltd., customers and suppliers should update their records, vendor files, procurement systems, ERP systems, approved supplier lists, and future business documentation to reflect the new company name. Existing business relationships, contracts, products, services, and contacts remain unchanged.
Existing business processes remain unchanged unless otherwise communicated.
At this stage, the transition is beginning in the United States and Canada. Similar changes for legacy MECO operations in Ireland and Singapore are expected to occur in the future.
Please contact your usual representative or fill out our contact form to request more information. Our team remains committed to supporting you throughout this transition and beyond.
